Terms of service.
These terms govern your use of elin.health and any related services (the "Service") provided by [Elin Health, Inc. / registered company name] ("Elin", "we", "us"). By using the Service you agree to these terms.
Elin provides general health information and a connection to clinicians. Content on elin.health, including the symptom quiz and any educational material, is not medical advice, does not constitute a diagnosis, and is not a substitute for consultation with a qualified clinician.
If you are experiencing a medical emergency, call 999 (UK), 911 (US), or your local emergency number immediately. Never delay seeking medical advice because of something you read on this site.
Quiz results are screening signals only. A clinician's assessment is required before any treatment decision is made.
1. Who we are
[Elin Health, Inc. / registered company name], registered in [England & Wales / state], company number [number]. Registered address: [address]. Contact: hello@elin.health.
2. The Service
Elin provides:
- An online symptom quiz to help you understand whether your experience may be consistent with perimenopause or hormonal change.
- Connection to board-certified clinicians who can assess your case and, where clinically appropriate, prescribe and ship treatment.
- Ongoing care for active members.
The Service is offered "as is" and we may modify, suspend or discontinue any feature at any time.
3. Eligibility
- You must be at least [18] years old.
- You must be a resident of [the United Kingdom / specified jurisdictions].
- Treatment, where prescribed, is subject to clinical assessment and is at the clinician's sole discretion.
4. Your responsibilities
- Provide accurate, complete and current information when completing the quiz or any onboarding step.
- Keep account credentials secure (when an account is created).
- Do not use the Service for unlawful purposes, attempt to access it without authorisation, or interfere with its operation.
- Do not impersonate another person.
5. Payments
[TBD: pricing model — subscription / per-prescription / consult fee. Add billing terms, refund policy, cancellation rights once finalised. Note UK consumer rights.]
6. Intellectual property
All content on the Service — including text, graphics, the Elin logo, the quiz design, and underlying code — is owned by Elin or its licensors and is protected by copyright and other IP laws. You may view it for personal, non-commercial use only. You may not copy, modify, or republish it without our written permission.
7. Disclaimers
Beyond the medical disclaimer above:
- The Service is provided without warranties of any kind, express or implied, to the maximum extent permitted by law.
- We do not warrant that the Service will be uninterrupted or error-free.
- Any reliance you place on Service content is at your own risk.
8. Limitation of liability
To the maximum extent permitted by law, Elin will not be liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data or goodwill, arising from your use of the Service. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under applicable law.
Subject to the above, our total liability to you for any claim arising out of or relating to these terms or the Service is limited to [the greater of £100 / amounts paid by you to Elin in the 12 months preceding the claim].
9. Indemnity
You agree to indemnify Elin against any claims, damages or costs arising from your breach of these terms or your misuse of the Service.
10. Termination
We may suspend or terminate your access at any time if you breach these terms or if continuing to provide the Service to you is not commercially viable. You may stop using the Service at any time.
11. Changes to these terms
We may update these terms from time to time. Material changes will be highlighted with an updated effective date. Continued use after changes constitutes acceptance.
12. Governing law
These terms are governed by the laws of [England & Wales]. The courts of [England & Wales] have exclusive jurisdiction, except that nothing prevents a consumer from bringing proceedings in their country of residence where required by mandatory law.
13. Contact
Questions about these terms: hello@elin.health or via our contact form. For privacy questions see our privacy policy.